FDFA Business & Professional Development Summit
Whistler, BC – May 7th and May 8th, 2013

Please see below the following video and hard copy speaker presentations, that the FDFA recommends store operators utilize/view for reference, employee/management training and/or if you were unable to attend the live summit.

The pre-materials that the FDFA distributed to the stores that includes, the summit agenda, November 2012 minutes, etc. is located on a separate page – under Operator Meetings. 

FDFA Summit Speaker Series Reference Materials

Note – some of the files are very large and may take a few minutes to load

TUESDAY, MAY 7th, 2013 

FDFA Association Update
Delivered by: Laurie Karson, Executive Director
PDF Presentation – click here
Draft Minutes May 7th & 8th Whistler Summit – click here

CBSA Presentation
Delivered by: Anne Kline, Director General
PDF Presentation – click here
Video taping of the CBSA presentation was not permitted

Allowance Video Presentation
Delivered by: Melissa Schenk, MS2 Productions
PDF ‘Power of Video‘ Presentation – click here
PDF handout ‘Video Display‘ – click here
Videotape of Presentation – click here
Note– all stores will be receiving the final Allowance Video and trailers on a DVD June 2013.

WEDNESDAY, MAY 8th, 2013

Inside the Impulse Buy: The Shopper’s Trophy
Delivered by: Liz Crawford, Match Drive
PDF presentation is not available, as per speakers request
Videotaped Presentation – click here
Handout – hard copy books of the The Shopper Economy written by Liz Crawford, were provided to all members, compliments of the FDFA. The stores not in attendance will be receiving a hard copy by mail June 2013.

Speakers PDF presentation for the following four presentations – click here

The Power of Collaboration
Delivered by: Jennifer Lee and Brent Houlden, Deloitte
Videotaped Presentation –  click here

Utlizing Omnichannel to Increase Basket Size
Delivered by: Jennifer Lee and Brent Houlden, Deloitte
Videotaped Presentation – click here

Retail Modernization
Delivered by: Jennifer Lee and Brent Houlden, Deloitte
Videotaped Presentation – click here

Assortment Planning: Practical Strategies
This topic was not presented at the Summit due to time constraints, however it is covered in the speakers PDF presentation document.

If you have any issues viewing any of the above links, please contact Allison Boucher at 613-688-9788.