2016 FDFA 31st Annual Convention Follow-up, Highlights, Media Coverage & Sponsor Recognition

  On behalf of the FDFA, we would like to thank all the delegates for attending the
31st Annual Convention in Toronto, Ontario. We look forward to seeing you again in Montreal, QC at the Le Weston Montreal November 12 – 15, 2017

Convention Video:  FDFA 2016 Convention Highlight Video

To request the Password to view the video, contact Allison Boucher aboucher@fdfa.ca

Links to the photo galleries are included below

2016 Gold Standards Award Winners


To view the 2016 Gold Standards page recognizing the best in Canadian travel retailing, including photos and winning submissions - click here

brand-integration-win-2016_web airport-employee-win-2016_web specialty-handbag-win-2016_web
National Brand Integration Award
Sault Ste. Marie Duty Free Store
Outstanding Airport Duty Free Employee
Gus Kalaidopolous  - Nuance Duty Free

Best Specialty Product - Jewellery, Watches,
Handbags and Accessories

Fossil Group


2016 Convention Online Directory

Hard copies of the 2016 Convention Membership Directory providing contacts for all FDFA members were provided to all convention delegates. This listing is now also available in a electronic format for FDFA members under the 'Members Directory' tab of the Members only section of this website. Or to access now - click here

Imperial Gala Evening & Awards - Photo Gallery

Professional Portrait Station (Gala) - Photo Gallery

Convention Highlights - Photo Gallery

 Additional photo gallery links for the Welcome Reception, JTI and Proximo events are included below

On behalf of the FDFA we would also like to thank the duty free media 
representatives who attended the C

Michael Pasternak - Travel Markets Insider
Hibah Noor - Americas Duty Free & Travel Retail
Wendy Morley - Americas Duty Free & Travel Retail
Jas Ryatt -
Americas Duty Free & Travel Retail
David Tran - DFNI
Chris Madden - Frontier Magazine
Dermot Davitt - The Moodie Davitt Report
Jacqueline So - Ming Pao Daily News
Wendy Gallagher - The Latin America Report


The Davitt Moodie Report: 'Emerson Duty Free's Carolyn Schwark recognized for outstanding service'

The Moodie Blog: 'Feature on Jeff Orson, PMA'.

The Moodie Davitt Report: 'Abbotsford Duty Free and Importation Guay amoung big winners at FDFA Awards'tion Guay amoung big winners at FDFA Awards'

The Travel Retail Business: 'FDFA awards top border and airpor players in Canada'

DFNI: 'FDFA Gold Standards Awards 2016 winners announced'

The Moodie Davitt Report: 'Border store licensing and future of annual convention lead agenda for new FDFA Board'

 Frontier: 'FDFA Toronto 2016: Canada bucks trends as global GTR sales fall'


Thank you to all our 2016 Convention supporters. Please scroll down to view event photos.

Operators' Breakfast

Brought to you by: First China Tobacco

 (from left: Collin Lin, Kelvin Wong, Andy Lee, Jason Lin,
Franco Yeung, Cathy Liu - First China Tobacco Co.)


Operators' Meeting Breaks

Brought to you by: Turkey Hill Surgarbush and Krispy Kernels





Operators' Lunch 

Brought to you by: Diageo


 diageo lunch-1 web diageo lunch-2 web 
 Marcy Rudenhausen - Diageo
 Operators Lunch & Training


Welcome Reception 

Brought to you by:  

Bacardi Canada, Borders Duty Free Agency, Brown Forman,
Diageo GTME, Duty Free Americas, Labatt Breweries,
Molson Coors Canada, Pernod Ricard Travel Retail Americas,
Peter Mielzynski Agencies, Remy-Cointreau Travel Retail Americas,
WFH Travel Retail, Wine Classics International and First China Tobacco Company.

(from left: Barry Parkinson - IntraBrands, Amy Hildreth & Franco Gabriel - ALFA Brands, Joan Parkinson -IntraBrands)

(from left: Pierre Bachand - Philipsburg Duty Free, Brent McRoberts - CBSA, Laurie Karson - FDFA, Philippe Bachand - Philipsburg Duty Free)

(from left: Michael Herman - Turkey Hill Sugarbush, Omar Ahmed - House of Horvath, Marianne B-Dallaire - STG )

(from left: Mike Soskin - Brown-Forman, Sherri Gidney - Wine Classics International, Michael Pasternak - Travel Markets Insider)

Welcome Reception - Photo Gallery


TFWA Welcome Luncheon

Brought to you by: The Tax Free World Association (TFWA)


Erik Juul-Mortensen, President, TFWA

To view the TFWA Video - click here


Trade Floor Breaks Brought to you by:



Media Appreciation Cocktail - brought to you by: First China Tobacco Company

(from left: Kelvin Wong- First China Tobacco Co., Chris Madden - Frontier Magazein, Jason Lin - First China Tobacco Co., Michael Pasternak - Travel Markets Inisider)

(from left: Dermot Davitt - The Moodie Report, Cathie Liu - First China Tobacco Co., Michael Payne - IAADFS) 

(from left: Franco Yeung - First China Tobacco Co., Simon Resch - DFS Ventures, Kelvin Wong - First China Tobacco Co., 

JTI Comedy & Live Music Night

Brought to you by: JTI-Macdonald Corp.





Comedian Jen Grant

(from left: Xavier Recasens - JTI, Lesley Harany
- JTI, Steve Harany, Kevin Tanton - JTI)

Jeff Orson, PMA

(from left: Kevin Tanton - JTI, Steve Richardson
- Niagara Duty Free, Ralph Caria - Sault Ste. Marie Duty Free)


JTI Comedy & Live Music - Photo Gallery

Proximo Fun Night

Brought to you by Proximo Spirits Canada

Proximo Spirits Canada Team

 (from left: Michael Beler, Alex DeBellis - DFX/Distribution BHI, Paul Dickinson - Abbotsford Duty Free)

 (from left: Michael Craig - Proximo Spirits, Philippe Bachand - Philipsburg Duty Free)

Proximo Fun Night - Photo Gallery

Wednesday, November 18th -
mperial Gala & Awards Evening

Brought to by: Imperial Tobacco Company


Cliff John - Imperial Tobacco Company

Masters of Ceremonies Rob Taylor 
- Tourism Industry Association of Canada

Michael Resch - DFS Ventures, presenting
Carolyn Schwark - Emerson Duty Free with the
Outstanding Land border Duty Free Employee Award

Mike Maskery - Ambassador Bridge Duty Free Store
Celebrating 30 Years in Duty Free

Barry & Joan Parkinson - IntraBrands Inc.
Celebrating their retirement

Anne MacDonald - Michel Germain Parfums Ltd.
Celebrating Anne's retirement
(left: Michel Germain)

Gala Cocktail including the formal portrait station - Photo Gallery
Imperial Gala Dinner and Awards - Photo Gallery

2016 FDFA Convention Video

If you would like a copy of the FDFA Convention Highlight Video, please contact Laurie Karson or Allison Boucher at the FDFA.

Convention Video Link:  FDFA 2016 Convention Highlight Video

To request the Password, contact Allison Boucher aboucher@fdfa.ca

Missing Children Society of Canada 

Thank you to all the 2016 convention delegates for your support in helping the FDFA raise money for the Missing Children Society of Canada. At the Gala Reception we presented Tricia Bailey of Missing Children Society of Canada with a cheque for $14,000 raised through a combination of the convention registrations, the silent & penny auction, the coin box program with land border duty free stores and a corporate donation.  

Thank you to all our 2016 Convention Supporters for your ongoing support of the Canadian Duty Free Industry


 Platinum Level Partner



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Gold Level Partner

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 Silver Level Partner



 Bronze Level Support












WFH Logo

Brown Froman Canada

TIAC-AITC (Full Colour)


Contributing Supporters






Basic RGB

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MA W&S master logo colour

Post 2016 Convention Evaluation
The FDFA has sent the post-convention evaluation surveys via email. The deadline for completion of this post convention evaluation survey is Friday, December 3, 2016. For those that have completed the survey, the FDFA thanks you for providing your feedback, which assists the Convention Committee and FDFA Board in future convention decisions. If you did not receive a link for the post Convention survey, please contact Allison Boucher at aboucher@fdfa.ca and the link will be forwarded to you immediately. 

Save the Date 
The FDFA's 32nd Annual Convention & Trade Show is taking place November 12 - 15, 2017 at Le Westin Montreal, Quebec - Canada. Registration will open June 2017.